Customer Care

Within Australia, all orders are shipped via Australia Post. Orders shipping to all other countries are shipped via DHL Express.

In most cases, orderers are delivered 3-10 business days after your order ships.

Within Australia, all orders are shipped via Australia Post and Kulani Kinis offers two shipping methods: Standard for a flat rate of US$10 and Express for a flat rate of US$15.

Orders shipping to all other countries are shipped via DHL Express and the cost of shipping is dependent on the weight of the shipment. The cost will be calculated and shown at checkout.

In most cases, orders ship from our warehouse in Sydney, Australia. In some rare cases, your order may ship directly from our factory in China.

Orders typically ship in 1-3 business days after the order is placed.

An email with the tracking information will be emailed to the email address associated with your account once your order ships.

We do not offer drop shipping at this time.